IT Maintenance Agreement (SLA)
Quick Answer: Dostech manages your entire IT infrastructure (servers, network, security, backups) under a monthly SLA in Tuzla, Pendik, Kartal and Gebze — unlimited remote helpdesk plus guaranteed on-site emergency response for critical outages. WhatsApp +90 505 803 83 24.
Uninterrupted IT Support with SLA Guarantee
We manage your company’s entire IT infrastructure with monthly SLA maintenance contracts, offering 24/7 remote helpdesk and guaranteed rapid on-site emergency support in Tuzla and Kocaeli industrial zones.
SLA On-Site Intervention
Guaranteed emergency response times for critical server and network outages.
Unlimited Remote Helpdesk
Instant remote desktop and phone support for daily user issues.
Periodic Hardware Testing
Regular health checks of servers, backup systems, and firewall units.
IT Maintenance in Your District
IT Maintenance in Tuzla
Factory and office SLA packages across Tuzla OSB, Aydınlı and İçmeler.
IT Maintenance in Pendik
Monthly visits and remote helpdesk for Pendik, Kurtköy and Esenyalı offices.
IT Maintenance in Kartal
SLA support for offices in Kartal, Yukarı Mahalle and Cevizli with 4-hour emergency response.
IT Maintenance in Gebze
Industrial IT maintenance for Gebze OSB factories with scheduled on-site teams.