IT Maintenance Agreement (SLA)

Uninterrupted IT Support with SLA Guarantee

We manage your company’s entire IT infrastructure with monthly SLA maintenance contracts, offering 24/7 remote helpdesk and guaranteed rapid on-site emergency support in Tuzla and Kocaeli industrial zones.

SLA On-Site Intervention

Guaranteed emergency response times for critical server and network outages.

Unlimited Remote Helpdesk

Instant remote desktop and phone support for daily user issues.

Periodic Hardware Testing

Regular health checks of servers, backup systems, and firewall units.

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